Features

uCare Support is the best help desk application for small businesses

Agents and roles

Each agent has their own unique login, and a certain set of capabilities within your control

Fast & lightweight

Has zero impact on your public site speed

Notification system

Customizable automated emails regarding the status of the ticket and whenever your agents respond to the customer

E-Commerce Ready

uCare is integrated with WooCommerce and Easy digital downloads

Ticket status and priority

Update ticket details for improved user experience

Searching & filtering

Filter tickets by status, products or search by customer or ticket number & more