Custom Fields Overview
June 1, 2018
Custom Fields allows you to create your own fields that you can add as required, or optional fields in the Create Ticket form. Use this feature to customize the way your users create tickets, and tailor the help desk to suit your needs.
You can create various field types including textbox, textarea, dropdown, radio buttons, URL, email, password, date, number, telephone.
Custom Fields Preview
[iframe src=”https://www.youtube.com/embed/CTHwOB-K0i4″ width=”100%” height=”400″ frameborder=”0″ allow=”autoplay; encrypted-media;allowfullscreen” allowfullscreen=”1″]