Bilal Hasan

Custom Fields Added to uCare Pro


As of uCare v1.6, Custom Fields is now available for uCare Pro users! This feature has been built based on user feedback, and we’re happy to announce it’s release, as… Read more

Automated Agent – A Feature that Will Do Your Work for You!


We are working on a new feature that we think you’re going to love! A programmable, automated responder, that will answer tickets in whichever way you tell it to! It’s… Read more

Why do you need a WordPress Help Desk ?


If you have a business that provides products or services, then you’re likely receiving calls and/or emails from your customers. How do you log these incidents ? And how to you keep… Read more